Family portal 2.0
Keep families close to meal care — without opening your clinical record.
Invite relatives to a private portal: today's meals, nutrition snapshots, likes and dislikes, and two-way messaging with the care team. Standard 6 friendly, privacy first.
Today's meals
Families see what was ordered — status, choices, and texture — in plain English on any phone.
Likes & dislikes
Relatives can share preferences that land in the resident record for kitchen and care staff.
Secure messaging
Two-way threads per resident. Staff reply from the Family tab; families get push or email alerts.
Live updates
Meal changes and care-team posts appear in a real-time Updates feed — no refreshing required.
Meal satisfaction
Optional star ratings from families help coordinators spot trends before complaints escalate.
Privacy by design
Row-level security, AU hosting, and facility-controlled visibility toggles per data type.
For families
Already been invited?
Your facility sent you an invitation link. Use it to set up your account, then sign in here to see today's meals and message the care team.
Sign in to Family PortalFor facility staff
Pilot the portal first
Enable the portal in Settings, invite one family member, and run our smoke checklist before you announce it facility-wide.
See all platform featuresShow families you are listening
30-day pilot at $0. Family portal included — no per-family seat fee.